Barcode Berlin Basic Jock Ares Black

Most orders will be sent in the next 24-48 working hours. If you order custom items, this time might increase up to 7 working days.

All shipments are made with Correos Spain o DHL and are certified / with tracking code.

Check more details about shipping times and cost in the Shipping page.

Keep in mind that the waiting time can extend because of unpredictable external factors. Also it can extend because of unpredictable customs delays.

With little exceptions, we gladly accept exchanges or refunds. In order to find out more, visit our page Exchanges and Returns.

Please check the measures, size or size guide in the page of the product

Please check the care instructions in the product page. If not sure, contact us.

We ship our products from Tenerife, the Canary Islands, Spain.

1. All orders that are made from (delivered to) the CANARY ISLANDS are tax included and do not require any customs/DUA costs.

2. Starting 01.05.2024, RABO DE TORO is registered in IOSS and for UK VAT, collecting VAT for European Union (including Mainland Spain), UK and Monaco orders of a total under 150 euros. That means you will receive your parcel without the need to pay import duties or VAT.

Except stated "TAX INCLUDED", our prices do not include taxes.

Depending on the delivery address, taxes might be included directly in the price (check for the Tax Included text in the product page or in the Cart) or calculated at checkout (you will see estimated taxes in the Checkout page after you fill the delivery address).

3. For the rest of the world, no matter the total of the order, prices DO NOT INCLUDE taxes and the buyer is responsible to pay any import duties or taxes.

IMPORTANT:

• All our parcels are discrete
• For orders of a total amount of more than 150 euros - We DO NOT COLLECT VAT for Mainland Spain, European Union countries, United Kingdom and Monaco. You are responsible when receiving the parcel to pay VAT or any import fees or additional local taxes that may apply.
• All delivery times are estimated and do not include customs processing times. We are not responsible for any delays or times when your parcels are retained in customs.
• Some products can not be shipped with DHL Express
• Before ordering, please make sure that sex toys or products, including pornography are legal to be imported into your country
• Before ordering, check if we deliver to your country or territory